Refund policy
All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
Exceptions:
We will offer a replacement or refund only if:
- You receive a damaged item
- You receive the wrong item
What to Do:
If your order arrives damaged or incorrect, please email us at darallathari@gmail.com within 5 days of delivery.
Include:
- Your order number
- A clear photo of the issue
- A brief explanation of the problem
We will evaluate your claim and, if approved, send a replacement at no additional cost.
If the item is out of stock, we may issue a refund or store credit instead.
Important Notes:
- We cannot accept claims submitted more than 5 days after delivery
- Items must be unused and in original condition to qualify for a replacement
WE DO NOT OFFER REFUNDS FOR MISTAKES DUE TO DELIVERY COURIERS!